Aged Care and Assisted Living facilities rely on robust and comprehensive compliance processes to protect the people in their care.
Aged care and assisted living facilities require absolute confidence in the contractor compliance processes that work to protect vulnerable residents, patients, and staff. Providers have an obligation to ensure that any vendors who work on site are compliant and qualified to do so. Addressing the requirements of this complex regulatory environment is essential for maintaining operational integrity.
Cm3 partners with aged care and assisted living providers to identify and help remedy gaps within their contractor management compliance processes.
This approach is aimed at protecting not only visitors and residents, but also duty holders who have obligations to obtain and maintain compliance. Cm3’s ecosystem of digital solutions addresses the unique challenges of businesses in the aged care and assisted living sector, backed by an in-house team of safety specialists.
Key Aged Care & Assisted Living Industry Challenges
How does Cm3’s ecosystem assist operators in the Aged Care & Assisted Living sector?
Set your requirements and then Cm3 validates that your contractors have the appropriate risk controls, credentials, and insurances in place before engaging them for work.
Verify the Cm3 compliance status of your contractors and manage site access with Cm3’s QR code visitor management system.
Collect important information, documents, and declarations related to the unique nuances of your facilities, and tie responses to your compliance prerequisites – all in one place.
Source prequalified contractors on Cm3’s comprehensive database of compliant contractors across Australia & New Zealand.
Deliver facility-specific online inductions to ensure contractors are provided with and understand critical safety, environmental, and conduct‑related requirements prior to commencing work.
Managing higher-risk or complex activities in aged care and assisted living facilities
Specialised Risk Reviews
Specialised risk review assessments related to your vendors scope of work are built to mitigate risk in the aged care sector
Managed Assessment Service
Leverage Cm3 Compliance Team to independently validate your contractors’ capabilities.
Cm3 Risk Reviews for Hospital & Healthcare Risk & Compliance Management
.
Workplace Aggression
Hazardous Manual Tasks
Hazardous Chemicals
Food Safety Certification
Working from Height
Electrical Work
Labour Hire Licensing
WHS Convictions
Pedestrians and Traffic
Trade Licences
.
Managing Workplace Aggression Risks in Aged Care and Assisted Living Facilities
The consequences of workplace violence or aggression can be physical and also psychological. Unfortunately, due to the unique nature of the aged care sector, there is inherent risk of aggressive behaviour involving vulnerable people, residents, patients, other workers, or even visitors.
Cm3 has a dedicated Workplace Aggression Risk Review criteria that facilities the consistent evaluation of your vendor’s preparedness to manage these incidents. This includes the identification and control of potential workplace violence or aggression, competencies and training records on how to respond in a crisis and de-escalate aggressive behaviour.