Complex supply chains can have hidden risks for operators in the Retail, Wholesale & Distribution sector
In today’s fast-paced retail, wholesale, and distribution environments, contractors play a vital role in maintaining operational agility and efficiency. However, with this flexibility comes significant risk. Improperly managed contractor relationships can expose your business to various risks across health and safety, industrial relations laws, reputation, financial penalties, and operational disruptions.
Without a structured compliance framework, businesses risk falling short of their legal and ethical obligations. Cm3 partners with retailers, wholesalers and distributors to implement an effective contractor compliance management system that:
- Verifies licences, insurances, and certifications
- Aligns with WHS and environmental standards
- Provides transparent documentation and audit trails
- Reduces exposure to fines and litigation
- Improves contractor performance and accountability
Key Retail/Wholesale Sector Challenges
Large-format and complex work sites with limited access controls
Heavy reliance on a generally younger, less experienced workforce
Lack of understanding of requirements as a PCBU or employer
Transportation risks and compliance with Chain of Responsibility legislation
Absence of systems to centralise the collection and management of essential documentation
High traffic sites with multiple entry points and powered mobile plant
Incomplete or siloed information from paper-based processes
Leaders in Retail, Wholesale & Distribution use Cm3 to manage their Contractor Compliance and WHS
How does Cm3’s ecosystem assist operators in the Retail, Wholesale & Distribution Sector?
Cm3 Prequalification
Set your requirements and ensure that your contractors have the appropriate risk controls, licences, and insurances in place before engaging them for work.
Cm3 OnSite
Verify the Cm3 compliance status of contractors and manage site access with Cm3’s contactless online visitor management system.
Cm3 InForms
Collect important information, documents, and declarations from contractors and tie responses to your compliance prerequisites.
Cm3 Marketplace
Source qualified contractors on Cm3’s comprehensive database of compliant contractors across Australia & New Zealand.
Specialised Risk Reviews
Assess your contractors for risks related to their scope of work with Cm3’s Risk Reviews built to mitigate risks in and around your facilities.
Managed Assessment Service
Leverage Cm3’s compliance team to assess your contractors to meet your legislative requirements and business standards.
Other Cm3 Risk Reviews for Contractor Compliance Management
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Pedestrians and Traffic
Workplace Aggression
Powered Mobile Plant
Warehouse Operations
Chain of Responsibility
Fall Risks / Work at Height
Electrical Work
Environmental Hazards
WHS Convictions
Confined Spaces
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Managing Chain of Responsibility risks in your retail or wholesale operations
Every party involved in the supply chain who has influence over transport activities is responsible for road safety. They may be found legally liable under Chain of Responsibility (CoR) legislation for breaches. All members of the supply chain, including operators in the retail, wholesale, and distribution sector, must ensure that a work contract or the terms of a contract do not result in, encourage, reward or be an incentive to break any road transport law.
Cm3’s dedicated Chain or Responsibility risk review analyses your logistics providers’ preparedness to manage risks associated with the five key areas of the legislation: fatigue management, mass and dimension, speed compliance, loading, and maintenance management.
Cm3’s assessment team has extensive knowledge of transport safety systems, verifying all submitted documentation against legislative requirements – giving you confidence in the compliance of your logistics providers.
Control Site Access & Induction with Cm3 OnSite
Connected with Cm3, OnSite collects and organises site check-in and induction data into simple reports that can help you manage the risks associated with your site visitors and contractors.
Contractors entering your site will have their prequalification status checked and insurances verified in real-time. In addition, COVID-19 Symptom & Vaccination Screening tools are available that makes the tracking, verification and reporting of site visitors a breeze.