Aged Care and Assisted Living facilities rely on robust and comprehensive compliance processes to protect the people in their care.
Aged care and assisted living facilities require absolute confidence in the contractor compliance processes that work to protect vulnerable residents, patients, and staff. Providers have an obligation to ensure that any vendors who work on site are compliant and qualified to do so. Addressing the requirements of this complex regulatory environment is essential for maintaining operational integrity.
Cm3 partners with aged care and assisted living providers to identify and help remedy gaps within their contractor management compliance processes. This approach is aimed at protecting not only visitors and residents, but also duty holders who have obligations to obtain and maintain compliance. Cm3’s ecosystem of digital solutions addresses the unique challenges of businesses in the aged care and assisted living sector, backed by an in-house team of safety specialists.
Key Aged Care & Assisted Living Industry Challenges
Lack of understanding of duty requirements as a PCBU or employer
Vulnerability to media attention, investigation, and regulator penalties for non-compliance
Absence of systems to centralise the collection, evaluation, and management of essential documentation
Complexities in sector-specific legislation and unionisation
Incomplete or siloed information from paper-based processes
Aged Care & Assisted Living operators use Cm3 to manage their Contractor Compliance
How does Cm3’s ecosystem assist operators in the Aged Care & Assisted Living sector?
Cm3 Prequalification
Set your requirements and then Cm3 validates that your contractors have the appropriate risk controls, credentials, and insurances in place before engaging them for work.
Cm3 OnSite
Verify the Cm3 compliance status of your contractors and manage site access with Cm3’s QR code visitor management system.
Cm3 InForms
Collect important information, documents, and declarations related to the unique nuances of your facilities, and tie responses to your compliance prerequisites – all in one place.
Cm3 Marketplace
Source prequalified contractors on Cm3’s comprehensive database of compliant contractors across Australia & New Zealand.
Specialised Risk Reviews
Specialised risk review assessments related to your vendors scope of work are built to mitigate risk in the aged care sector
Managed Assessment Service
Leverage Cm3 Compliance Team to independently validate your contractors capability.
Cm3 Risk Reviews for Hospital & Healthcare Risk & Compliance Management
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Workplace Aggression
Hazardous Manual Tasks
Hazardous Chemicals
Food Safety Certification
Falls Risks / Working at Height
Electrical Work
Labour Hire Licensing
WHS Convictions
Pedestrians and Traffic
Electrical Work
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Managing Workplace Aggression Risks in Aged Care and Assisted Living Facilities
The consequences of workplace violence or aggression can be physical and also psychological. Unfortunately, due to the unique nature of the aged care sector, there is inherent risk of aggressive behaviour involving vulnerable people, residents, patients, other workers, or even visitors.
Cm3 has a dedicated Workplace Aggression Risk Review criteria that facilities the consistent evaluation of your vendor’s preparedness to manage these incidents. This includes the identification and control of potential workplace violence or aggression, competencies and training records on how to respond in a crisis and de-escalate aggressive behaviour.